This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Named GP

Every patient has a named GP responsible for overseeing their care.  If you are unsure who your named GP is please ask.

Family & Friends Test (FFT) 

PLEASE COMPLETE OUR PATIENT SURVEY using the link below.

Changes to our On-line Services

PLEASE CHECK OUR 'ON-LINE MEDICAL RECORDS' SECTION FOR DETAILS.

Out of Hours

To contact a doctor when the surgery is closed at weekends and between the hours of 6.30 pm and 8.00 am Monday to Friday, please telephone NHS 111 (dial 111 from your phone for free) and your call will automatically be forwarded to the Somerset Out of Hours Medical Service

Telephone Advice

If you need to speak to a doctor or nurse on the telephone, please try to telephone (Williton 632701) either between 8.30 am and 9.00 am or between 11.30 am and 12 noon, when the clinician is more likely to be available. We try not to interrupt consultations except in an emergency.

On-Line Medical Records

Click here to view your Medical Records.

The practice offers an internet service called Patient Access, which allows you to contact the practice from your own computer or smartphone to :

    • book or cancel appointments

    • order repeat prescriptions

    • view your medical record to check medications, immunisations, allergies, test results and illnesses 

 

The service is available to any registered patient over the age of 16. The service is completely voluntary.  If you do not want to use it, your treatment will not be affected in any way. Please refer to our Patient Information Leaflet on Patient Access for more information.

 

WHAT ARE THE ADVANTAGES?

 

    • It’s convenient; you can use it even when the practice is closed

    • It saves you time making telephone calls

    • It’s fast and direct as the information goes straight to the practice’s computer system

    • Its secure and there is an audit trail of all activity

    • You can easily check information about your current appointments and medication

    • It will free up the telephone system for other patients

 

HOW DO I GET STARTED? 

To be able to use the system you must have a computer or smartphone with internet access.

Please bring some form of photo identification and a recent utility bill (containing your name and address) to reception and ask to register for Patient Access.

When  you have completed a consent form the receptionist will be able to process your registration.  You will need to sign the form in front of the receptionist.

The  receptionist will give you details of how to log on to the service.  You must keep these login details safe.

You  need to use these credentials to register for an account on the Patient Access website.  Instructions will be provided.

Once  you've registered on to the Patient Access website you will be given a unique username and password which you need to keep secure.  

You can now start using online services immediately.

 

More information about ‘Patient Access’ can be found at http://www.patient.co.uk/patientaccess.asp

PLEASE ASK AT RECEPTION FOR FURTHER DETAILS 



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website