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Noticeboard

Named GP

Every patient has a named GP responsible for overseeing their care.  If you are unsure who your named GP is please ask.

Family & Friends Test (FFT) 

PLEASE COMPLETE OUR PATIENT SURVEY using the link below.

Changes to our On-line Services

PLEASE CHECK OUR 'ON-LINE MEDICAL RECORDS' SECTION FOR DETAILS.

Out of Hours

To contact a doctor when the surgery is closed at weekends and between the hours of 6.30 pm and 8.00 am Monday to Friday, please telephone NHS 111 (dial 111 from your phone for free) and your call will automatically be forwarded to the Somerset Out of Hours Medical Service

Telephone Advice

If you need to speak to a doctor or nurse on the telephone, please try to telephone (Williton 632701) either between 8.30 am and 9.00 am or between 11.30 am and 12 noon, when the clinician is more likely to be available. We try not to interrupt consultations except in an emergency.

CQC Information

Our Registration ID Number is: 1-199765596

Our Registered Manager is: Dr Emily Rowe

Our practice is registered with the Care Quality Commission (CQC) which regulates all health and adult social care services in England, including those provided by the NHS.  The CQC makes sure that essential standards of quality and safety are being met where care is provided and has a wide range of enforcement powers to take action on behalf of people who use services if services are unacceptably poor.  The CQC aims to make sure that the voices of service users are heard, asking patients to share their experiences of practice services which helps form the focus of their reviews.   If you would like further information about the basis of practice inspections please speak to our Management Partner.

 

CLICK HERE TO ACCESS THE PRACTICE'S CQC STATEMENT OF PURPOSE.

(IF YOU WOULD LIKE A PAPER COPY OF THS DOCUMENT PLEASE ASK)

 

 

We are registered to provide the following services:
  • Diagnostic & screening procedures
  • Family planning services
  • Maternity & midwifery services
  • Surgical procedures
  • Treatment of disease, disorder & injury

 

The CQC Outcomes that the Practice complied with fall into 5 Chapters:
  • Personalised care, treatment & support
  • Safeguarding & safety
  • Suitability of staffing
  • Quality & management
  • Information & involvement

 

The Practice's Responsible CQC Officers for these Chapters and all associated Outcomes within the Chapters are:

 

CLINCIAL LEAD - Dr Emily Rowe / Registered CQC Manager (GP Partner)

ADMINISTRATIVE LEAD - Mrs Alison Foulkes - CQC Operational Manager (Management Partner)

 

 

If you have any concerns about whether or not any of our services are SAFE, EFFECTIVE, CARING, RESPONSIVE OR WELL-LED then please let one of our responsible officers know.

 

We support the '5 Essential Standards of Care' for our Patients:
  1. To be involved and told what is happening at every stage of their care
  2. To have care, treatment and support that meets their needs.
  3. To be safe.
  4. To be cared for by qualified staff.
  5. To know that we constantly check the quality of our services.


 
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