We are happy to provide telephone advice whenever possible. It may not always be necessary for you to make an appointment to see the doctor or nurse, quite often a telephone conversation is sufficient for patient needs.
If you feel that your reason for wanting to see a doctor or nurse could be dealt with by a telephone conversation rather than a face to face appoinmtent, then please tell the receptionist so they can book you a telephone consultation with the doctor or nurse of your choice. The doctor can always make arrangements to see you at the surgery later if they cannot help over the phone.
We try not to interrupt consultations except in an emergency. If you need to speak to a doctor during these times please leave a message with the Healthcare Co-ordinator and we will arrange for the doctor or nurse to telephone you back when they are available.