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Noticeboard

Named GP

Every patient has a named GP responsible for overseeing their care.  If you are unsure who your named GP is please ask.

Family & Friends Test (FFT) 

PLEASE COMPLETE OUR PATIENT SURVEY using the link below.

Changes to our On-line Services

PLEASE CHECK OUR 'ON-LINE MEDICAL RECORDS' SECTION FOR DETAILS.

Out of Hours

To contact a doctor when the surgery is closed at weekends and between the hours of 6.30 pm and 8.00 am Monday to Friday, please telephone NHS 111 (dial 111 from your phone for free) and your call will automatically be forwarded to the Somerset Out of Hours Medical Service

Telephone Advice

If you need to speak to a doctor or nurse on the telephone, please try to telephone (Williton 632701) either between 8.30 am and 9.00 am or between 11.30 am and 12 noon, when the clinician is more likely to be available. We try not to interrupt consultations except in an emergency.

diaryEvening & Weekend Appointments

Do you find it difficult to get to the surgery during normal working hours?

You can now pre-book appointments each evening between 6.30 pm and 8.00 pm (Monday to Friday) or at the weekend on a Saturday morning with one of the practices in West Somerset. If you would like an evening or Saturday morning appointment please ask one of our Healthcare Co-ordinators in our reception team for more information.

Who can use the service?

Any patient registered with a GP surgery in West Somerset can request a routine appointment.

Where will the appointment take place?

Local practices are working together across West Somerset to deliver improved access to routine appointments in the evenings and at weekends. Appointments are provided by the practices on a rota basis for patients of our shared practice lists.

The West Somerset Federation of GP Practices working together to provide improved services for patient care are:
Dunster & Porlock Surgeries (Dunster),Exmoor Medical Centre (Dulverton), Harley House Surgery (Minehead), Irnham Lodge Surgery (Minehead) and West Somerset Healthcare (Williton).

You may choose to attend a neighbouring GP surgery to access an appointment at a time to suit your needs.

How do I make an appointment?

West Somerset patients can book one of these appointments by talking to the Healthcare Coordinator or Receptionist at their own GP practice during normal opening hours.

We regularly provide evening appointments every week but if one of these appointments does not suit your needs then please just speak with a member of our reception team. Our Healthcare Coordinators can help you arrange to be seen at one of the other practices in West Somerset on an evening that we do not provide appointments or on a Saturday morning. They will advise you of the time and location of your appointment.

Health staff working evenings and weekends will have access to your medical records and will be able to provide the same high standard of care as patients would expect during normal opening times.

 
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